Appellate OFFICER
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If you are not satisfied with the resolution of your complaint, you may contact the Appellate Officer (Officer Name) by filling the details below:
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Fill up the form and our team will get back to you within 24 working hours.
Frequently Asked Questions
Fusionnet aims to provide internet services through optical fiber which is most trusted & reliable to provide high speed data traffic to the users to enhance customer experience and surfing.
You can apply for a new connection directly through our website or by contacting our 24x7 support line.
Once your request is registered, our technician visits your premises, completes optical fiber line cabling, sets up your Wi-Fi ONT router, and activates the connection.
Refunds on proactive cancellations are processed in accordance with our terms & conditions and billing cycle policies.
- Check if the wireless router is powered properly.
- Ensure WAN and LAN cables are securely plugged in.
- Restart the router by keeping it off for 2-3 minutes.
- If the issue persists, raise a ticket via support.
